This page explains what information we collect when you contact us, request a machine quote, or use this website. It covers the purpose of processing, how long we keep records, and the rights you have over your personal data.
We collect the details you submit through our contact and inquiry forms: your name, company name, email address, phone number, and the content of your message. We also receive technical data automatically, such as browser type, device information, and pages visited, collected through standard analytics tools.
Your contact details are used to respond to inquiries about our industrial floor scrubbers, schedule consultations, and prepare quotes for your facility. Technical data helps us understand how visitors use the site so we can improve navigation and content. We do not sell or rent your personal information to third parties.
This website uses cookies to remember your preferences and to measure traffic patterns. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly. Analytics providers may process aggregated data on our behalf under strict confidentiality agreements.
Inquiry records are stored on secure servers and retained for as long as needed to support your request or as required by Malaysian commercial law. We share data only with service providers that host our website, manage email delivery, or support our CRM. These processors are bound by data protection clauses and cannot use your information for their own purposes.
You may request access to the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for marketing communications at any time. Where applicable under GDPR or CCPA, you can also request data portability. To exercise any of these rights, contact us using the details below and we will respond within 30 days.
We do not make misleading claims about our equipment, publish fake endorsements, or imply official affiliation with any organization. All product specifications and performance figures on this site are based on documented testing. If you believe any statement is inaccurate, please notify us so we can correct it promptly.
For any privacy-related question, data request, or concern about how your information is handled, email us at info@nettoyeuse.com or call +60 17 851 7583. Our registered address is Jalan Banting-Semenyih, Sepang, Selangor, 63450, Malaysia. We will confirm receipt of your request within two business days.